Privacy Policy
We take privacy very seriously
Who We Are and What This Document Covers
underlab.io is a probabilistic intelligence platform built around the science of uncertainty in competitive sports. We turn complex, real-time data into digestible insights — from Formula 1 race dynamics to other high-variability sporting events where outcomes are shaped by countless unpredictable variables.
This document explains what data we gather when you use our platform, why we gather it, how it is handled, and what control you have over it. Reading it carefully will help you make informed decisions about your interaction with underlab.io. Questions are always welcome through our Contact page.
The Data We Work With
We only work with data that is relevant, necessary, and proportionate to delivering a quality experience on the platform. Depending on how you use underlab.io, this may include:
Who you are: Your name and email address, collected when you create an account or get in touch with us.
How you got in: Login credentials — stored in encrypted form at all times. We never store passwords in plain text, and we never will.
How you use the platform: Behavioral patterns such as which features you explore, how long you spend on different sections, and what types of analysis you interact with most. This helps us understand what is working and what needs improvement.
Your device and connection: Technical metadata including your IP address, browser type, device model, and operating system. This is collected automatically and used purely for operational and security purposes.
What you tell us: Any message, question, or feedback you send through our contact channels.
We do not collect sensitive personal data such as health information, political opinions, or financial details. If payment features are introduced to the platform in the future, this policy will be updated transparently before any such feature goes live.
Why We Use Your Data
Every piece of data we collect serves a specific purpose. We do not collect data speculatively or without reason. Here is what we use it for:
- Delivering a functional, personalized experience across the platform.
- Keeping your account secure and ensuring only you can access it.
- Improving our probabilistic models and analytical features based on real usage patterns.
- Communicating with you about platform changes, technical issues, or policy updates that affect you.
- Sending you optional updates or newsletters — but only if you have explicitly signed up to receive them. You can unsubscribe at any time, no questions asked.
- Meeting our obligations under applicable law.
We do not use your data to build advertising profiles, and we do not allow third parties to do so either.
When and Why We Share Data
Sharing your data is not something we do lightly. We do not sell it, trade it, or use it as a business commodity. The limited scenarios in which data may be shared are:
Operational partners: Some third-party services are essential to running the platform — cloud hosting, security monitoring, and email delivery, for example. These partners receive only the minimum data necessary to perform their function, and they are contractually required to treat it with the same level of care we do.
Corporate events: If underlab.io were to go through a merger, acquisition, or similar structural change, user data could transfer as part of that process. We would notify you in advance and ensure any new custodian of that data respects the commitments made in this policy.
Legal requirements: There are circumstances where we may be legally obligated to share data with authorities — for example, in response to a court order or regulatory requirement. We will always seek to limit the scope of such disclosures to what is strictly required.
We do not share your data with advertising networks, data brokers, or any third party for commercial profiling purposes.
Cookies and How We Use Them
Cookies are small data files that help the platform remember things about your visit. We use them thoughtfully and only where they serve a genuine purpose:
Functional cookies keep the platform running smoothly — managing your session, remembering your login state, and preserving your preferences like language or theme.
Analytical cookies give us a broad, anonymized view of how people navigate the platform. We use this to identify friction points and improve the experience. Individual users are never singled out from this data.
You can control or disable cookies through your browser settings at any time. Keep in mind that turning off functional cookies may affect how the platform behaves for you. Where the law requires it, we will ask for your explicit consent before placing any non-essential cookies on your device.
How Long We Keep Your Data
We keep your data for as long as your account is active, or for as long as needed to fulfill the purposes described in this policy. Once that purpose is met — or once you ask us to delete your data — we act on it. Account deletion requests are processed within 30 days. Any data we are legally required to retain beyond that point is kept isolated, secured, and not used for any other purpose.
How We Protect Your Data
We take security seriously. The platform uses encrypted connections (HTTPS), protected databases, and strict internal access controls to make sure your data stays safe. Only authorized personnel can access personal information, and only when there is a legitimate operational reason to do so.
That said, we believe in being honest: no digital system is invulnerable. We maintain strong defenses, but we cannot promise absolute immunity from every possible threat. What we can promise is that we will act quickly, transparently, and responsibly in the event of any incident that affects your data.
Your Rights Over Your Data
You are not a passive participant in this relationship. Depending on where you are located, you have meaningful rights over the data we hold about you:
- Access: Ask us to show you what personal data we hold and how it is being used.
- Correction: Ask us to fix anything that is inaccurate or outdated.
- Deletion: Ask us to erase your data. We will do so unless there is a legal reason that prevents it.
- Restriction: Ask us to pause processing your data while a concern is being resolved.
- Portability: Ask for your data in a structured format you can take elsewhere.
- Objection: Tell us to stop using your data for marketing or behavioral analysis at any time.
Users in the European Union are covered by the GDPR. Users in California have additional protections under the CCPA. Users elsewhere should consult their local data protection framework to understand what applies to them.
External Links
Our platform may point you toward external sources — official bodies like the FIA, Formula 1, or other sporting organizations. Once you leave underlab.io, this policy no longer applies. We recommend checking the privacy practices of any external site before sharing information with them.
Younger Users
underlab.io is intended for users aged 13 and above. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has shared information with us, please contact us and we will remove it without delay.
Changes to This Policy
We will update this policy when our practices change, when the law requires it, or when we expand the platform in ways that affect how data is handled. The date at the top of this page always reflects the most recent revision. For material changes, we will reach out to registered users directly rather than expecting them to notice a quiet update